A conceptual model for acceptance of social CRM systems based on a scoping study

Year: 
2011
Month: 
Authors: 
S. Askool;K. Nakata
Journal/Conference: 
AI & society
Keywords: 
Abstract: 
Full text: 
No
Relevant: 
No
Empirical: 
No
Comments: 
Appropriateness of research design: 
0
Appropriateness of methods/analysis: 
0
Generalisability: 
0
Can findings be trusted in answering RQs: 
0
Total: 
Main conclusions from paper: